Privacy Policy

A legal disclaimer

This Privacy Policy explains how suxalivon, operated by NEXALUX UG (limited liability) ("we", "us", "our"), collects, uses and protects your personal data when you visit our Website or place an order. We follow the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Data Controller

NEXALUX UG (limited liability) Saarlandstr. 6, 85630 Grasbrunn, Germany Email: info@qorilovex.com Phone: +49 1521 9365790

What Data We Collect

Depending on how you use our website, we may collect:

Order and account data: name, email address, billing and delivery address, phone number, order history
Payment data: payment details are processed by our payment providers. We do not store full card numbers.
Technical data: IP address, browser type, device information, date and time of access, cookies and similar technologies
Communication data: messages you send us by email, phone or contact form
Marketing data: your email address and preferences if you subscribe to our newsletter, which we only send with your consent

Purposes and Legal Bases

Contract performance (Art. 6(1)(b) GDPR): to process and deliver your orders, handle payments, returns and customer service
Legal obligations (Art. 6(1)(c) GDPR): to meet tax, accounting and commercial record keeping requirements
Legitimate interests (Art. 6(1)(f) GDPR): to keep the Website secure, prevent fraud and improve our services
Consent (Art. 6(1)(a) GDPR): for newsletters and for cookies that are not strictly necessary. You can withdraw your consent at any time with effect for the future.

Our website uses cookies that are necessary for it to work, such as keeping items in your cart. Analytics and marketing cookies are only used if you agree to our cookie banner. You can change or withdraw your choice at any time through the cookie settings on the website or your browser settings.

Who We Share Data With

We only share personal data where necessary, with:

Payment service providers, to process your payment [name your providers]
Shipping and logistics partners in the Netherlands and in your country, to deliver your order
Website, shop software, hosting and email providers, who work for us as processors under Art. 28 GDPR [name your shop platform]
Authorities, courts or advisers, where required by law

We do not sell your personal data.

Transfers Outside the EU

Some of our service providers may process data outside the European Economic Area. In that case, we make sure that appropriate safeguards are in place, such as an adequacy decision of the European Commission or the EU Standard Contractual Clauses (Art. 44 ff. GDPR).

How Long We Keep Data

We keep personal data only as long as needed for the purposes above or as the law requires. Under German commercial and tax law, we generally have to keep invoices and accounting records for up to 10 years. Data we process based on your consent, such as newsletter data, is deleted once you withdraw your consent.

Your Rights

You have the right to:

Access the personal data we hold about you (Art. 15)
Have inaccurate data corrected (Art. 16)
Have your data deleted (Art. 17)
Restrict the processing of your data (Article 18)
Receive your data in a portable format (Art. 20)
Object to processing based on legitimate interests or for direct marketing (Art. 21)
Withdraw your consent at any time, without affecting processing done before (Art. 7(3))
Lodge a complaint with a data protection authority. For us, this is the Bavarian State Office for Data Protection Supervision (BayLDA), or the authority in the country where you live.

To use any of these rights, contact us at info@qorilovex.com .

Providing Your Data

You are not required to give us your personal data, but we need your name, address and contact details to process and deliver an order. Without this data, we cannot fulfill the contract.

Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss and misuse. Our website uses encrypted connections (SSL/TLS).

Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always available on this page, with the date of the last update at the top of the page.